Support Center

How can we help?

Frequently Asked Questions

Please clear clutter away from basement walls and under sinks to give our technicians easy access to potential entry points. Ensure all open food is stored in airtight containers.

For standard exterior perimeter treatments, you do not need to leave the house. For specific interior treatments (like heavy flea or bed bug infestations), we may ask you and your pets to vacate for 2-4 hours until the product dries completely.

Yes. We use eco-friendly and botanical products wherever possible. Once our liquid applications have dried (usually 30-60 minutes), they are completely safe for pets and children to be around. We will always notify you if a specific situation requires extra precautions.

We pride ourselves on rapid response times. In most cases throughout the Twin Cities metro area, we can schedule a technician to be at your property within 24 to 48 hours. For emergency situations like large wasp nests, we often provide same-day service.

Our comprehensive Protection Plan includes four seasonal exterior treatments, proactive rodent baiting, unlimited interior spot treatments upon request, and priority scheduling. It is designed to create a permanent, year-round barrier against common household pests.

Still need help?

Our support team is available Monday through Friday to answer your specific questions.

Call Now Book Inspection